Frequently Asked Questions

What laboratory equipment does Edu Lab China offer to schools?
Edu Lab China offers a wide range of School Laboratory Equipment for subjects such as Biology, Chemistry, Physics, and Mathematics. Our product ranges are:

Biology Laboratory Equipment
Physics Laboratory Equipment
Chemistry Laboratory Equipment
Maths Laboratory Equipment
Laboratory Glassware
Microscope
Engineering Laboratory Equipment
TVET Laboratory Equipment
Educational Lab Equipment

All of our products are engineered to satisfy educational standards of primary, secondary, and TVET schools.
How can I buy Biology Laboratory Equipment from Edu Lab China?
Browse our extensive range of Biology Laboratory Equipment on our website. To buy, simply place products in your cart and go through checkout. For bulk or special orders, contact our sales department via [email protected] or through our Contact Us page. We ship overseas and can supply shipping documents upon request.
What are the kinds of Physics Laboratory Equipment you sell to schools and institutions?
We have Physics Laboratory Equipment ranging from electrical kits and optical benches to mechanics sets and magnetism tools. Specially designed for secondary and tertiary education, they adhere to international teaching standards. See our complete catalog in the Physics section.
Can I purchase Science Kits in bulk for school laboratories?
Yes, Edu Lab China deals in bulk supply of Science Kits according to curriculum requirements. If you are looking for Biology Kits, Chemistry Kits, or Physics Kits, our experts can arrange kits as per your syllabus. For a quote or catalog, email [email protected]
Are your Laboratory Glassware products conforming to international standards?
Indeed. Our Laboratory Glassware is produced under stringent ISO and ASTM standards for heat resistance, precision, and reliability. Our glassware such as beakers, flasks, test tubes, and burettes are well suited for academic and research use. View our Laboratory Glassware Collection for complete specs.
What post-purchase support do you provide for Engineering Laboratory Equipment?
We offer thorough post-purchase support, such as manuals, installation help, and replacement components for our Engineering Laboratory Equipment. You can also view digital installation instructions and user manuals.
Do you provide Microscope Laboratory Equipment for higher education and TVET institutes?
Yes, we have a variety of Microscope Laboratory Equipment such as monocular, binocular, and digital microscopes that can be used for advanced study. Our products are frequently chosen by TVET Laboratory Equipment procurement teams. Check out microscopes here or contact us for procurement assistance.
Can Edu Lab China provide international orders for Chemistry Laboratory Equipment?
Yes, we do ship worldwide and often deal directly with overseas distributors, resellers, and institutions. Our Chemistry Laboratory Equipment is carefully packaged to avoid breakage and exported with all necessary documentation.
Where can I obtain technical specifications for your Educational Laboratory Equipment?
Every product page on our website has precise technical specifications, operating instructions, and compatible accessories for our Educational Laboratory Equipment. For more PDF datasheets, contact [email protected]
How does Edu Lab China guarantee the quality of its Laboratory Chemicals?
We obtain all Laboratory Chemicals from ISO-certified suppliers. Every batch is checked for purity and marked in compliance with GHS standards. Safety Data Sheets (SDS) are available on request.
What is the warranty policy on Educational Laboratory Equipment?
Edu Lab China offers a standard 1-year warranty for most Educational Laboratory Equipment against manufacturing defects. Additional warranties are available on request.
Do you provide tailored Maths Kits or Maths Laboratory Equipment for certain curriculums?
Yes. Our team works with schools to create Maths Kits and Maths Laboratory Equipment tailored to local syllabi, including custom labeling and branding. Send in your curriculum or request a call here.
How can I monitor my Edu Lab China order?
Once your order is dispatched, you will receive an email with the tracking number. Alternatively, log in to your account dashboard to check status. For any assistance, write to [email protected]
Does Edu Lab China offer Science Laboratory Equipment for vocational education (TVET)?
Yes, our range of Science Laboratory Equipment also serves vocational and technical education. This includes TVET Laboratory Equipment for practical skills training.
Can Edu Lab China assist in establishing a full school science lab from scratch?
Yes. We provide turnkey laboratory setup solutions including design consultancy, product selection (Science Kits, Laboratory Chemicals, Laboratory Glassware, and Laboratory Equipment), delivery, and installation.
Is there a minimum order quantity (MOQ) for Laboratory Equipment?
There is no MOQ for most items. Bulk orders are priced lower. For specialized Laboratory Equipment like Engineering Lab machines or TVET modules, MOQ may apply. Contact our sales for confirmation.
How do I contact Edu Lab China for quotes or special requirements?
You may contact us via:
Email: [email protected]
Contact Form: https://www.edulabchina.com/contact
We typically reply within 1 business day. For large orders or projects, include your institution name and desired delivery schedule.
Where can I download technical datasheets and user manuals for your Laboratory Equipment?
Technical datasheets and user guides are located in individual product pages under the "Specifications" tab. For further documentation or certification, email [email protected]. This applies to all categories, including Science Laboratory Equipment, TVET Laboratory Equipment, and Chemistry Laboratory Equipment.
Do you have product demonstrations for Engineering Laboratory Equipment or customized TVET solutions?
Yes, we offer video demonstrations and live consultation for certain Engineering Laboratory Equipment and TVET Laboratory Equipment. To request a demo, fill our demo form or contact your appointed sales manager.
What are the payment terms Edu Lab China accepts for foreign orders?
We accept payment by international bank transfer (T/T), PayPal, or Letter of Credit (institutional orders with satisfactory credentials). For repeat customers, credit terms can be provided.
Can I obtain a quote for a customized Science Kit or School Lab installation?
Yes, bulk order customized Science Kits (Biology, Physics, Chemistry) can be ordered. Submit your curriculum or requirement via our Custom Order Form or email [email protected]
How does Edu Lab China promote sustainability in its Laboratory Equipment production?
Our Laboratory Glassware, Laboratory Chemicals, and Microscope Equipment are manufactured in accordance with environmental regulations like RoHS and REACH. We also provide reusable and low-energy solutions in our Science Laboratory Equipment line.
Are Edu Lab China's products compatible with international education standards?
Yes, our Educational Laboratory Equipment is designed to meet national vocational training standards worldwide. For curriculum compatibility, contact our academic advisory team via [email protected]
What support is there if I receive a damaged product?
If damage occurs during transit, contact us within 48 hours with packaging and product photos. We will provide a free replacement or credit according to our Warranty & Returns Policy. This covers School Laboratory Equipment, TVET modules, and other items.
May I track shipping and delivery status after order placement?
Yes. As soon as your order ships you will be given a tracking number. For overseas orders, we use DHL, FedEx, and other logistics for real-time tracking. You can also track through your Customer Account.
How long does it take for international buyers to receive their orders?
Standard delivery time is 10–21 business days depending on location and product category. For large orders like Engineering Laboratory Equipment, lead time can be longer due to production and logistics. Expedited air freight is available for rush orders.
Do you provide after-sales service or installation instructions for sophisticated equipment?
Yes, we provide manuals, video tutorials, and online consultation for installation support. For some equipment such as Microscope Laboratory Equipment, Physics Kits, or TVET Lab Setups, our technical team can support remotely via video or chat. Contact [email protected]
May I order a sample of Laboratory Chemicals or Science Kits prior to ordering in bulk?
Yes, sampling for some of our Laboratory Chemicals, Science Kits, and Laboratory Glassware is available upon request, especially for institutional assessments. Send sampling requests to [email protected] with planned purchase details.
Do you provide language localization for instruction manuals and labels?
For bulk or institutional purchases, manuals and labels can be translated to English, Spanish, French, Arabic, and Mandarin. This is useful for international schools and TVET Laboratory Equipment distributors. Specify your preferred language with your order.
How do I become a distributor or reseller of Edu Lab China products?
We welcome partnerships with educational suppliers, agents, and resellers. Submit your profile and area of operation to [email protected]. Approved partners get dealer pricing, catalog access, and promotions.
Are there safety certifications for your Chemistry Laboratory Equipment and Chemicals?
Yes. All Chemistry Laboratory Equipment and Chemicals are GHS safety standards-labeled and packaged. Certificates of Analysis (COA), Safety Data Sheets (SDS), and Material Safety Documentation are available.
How do I obtain assistance in selecting the proper School Laboratory Equipment for an institution that is newly opening?
Our experts provide free support to help administrators and teachers select School Laboratory Equipment suited for curriculum, class size, and budget. Begin by completing our Lab Planning Questionnaire or send a message to [email protected]

Office Address

Works: Edu Lab China, Henan, Zhengzhou City Hi-Tech Development Zone, China,

[email protected]

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